Effective Date: 5/21/2025
Rover (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
By using Rover, you consent to the practices described in this policy.
1. Information We Collect
a. Information You Provide Directly
We collect personal information you provide to us, including when you:
• Sign up for a consultation
• Fill out forms on our website
• Contact us via email or chat
• Request services or product demosExamples of personal data:
• Name
• Email address
• Company name
• Phone number
• Any message or inquiry content
b. Information We Collect Automatically
When you interact with our website, we may automatically collect information such as:
• IP address
• Browser type
• Pages visited and time spent
• Device information
• Cookies and analytics data
We use tools like Google Analytics to help us understand how visitors use our site and improve user experience.
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Personalize your experience
• Respond to your inquiries and support requests
• Deliver automation proposals and recommendations
• Send important updates or marketing emails (you can opt out)
• Monitor usage trends and protect against abuse
We only use your data when we have a lawful basis to do so, including fulfilling our contract with you or with your consent.
3. How We Share Your Information
We do not sell your personal data.We may share your information with:
• Trusted third-party providers for services like hosting, analytics, customer support, and email delivery
• Subcontractors or integration partners involved in building your requested automations
• Authorities if required by law or to protect our legal rights
All third parties are bound by confidentiality and security obligations.
4. Cookies and Tracking
We use cookies and similar technologies to:
• Improve functionality and performance
• Analyze traffic and user interactions
• Remember preferences
You can control cookies through your browser settings or opt out of tracking via tools like Google’s Ad Settings or Your Online Choices.
5. Data Retention
We retain personal information only as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
If you request deletion of your data, we will honor that request unless retention is required by law.
6. Security
We implement reasonable physical, technical, and administrative safeguards to protect your data, including:
• Secure server infrastructure
• Encrypted communications (HTTPS/SSL)
• Role-based access to internal tools
• Regular review of third-party services and permissions
However, no method of transmission is 100% secure. You use our service at your own risk.
7. Your Rights
Depending on your location (e.g. under GDPR or CCPA), you may have the right to:
• Access your data
• Correct or update inaccurate information
• Request deletion
• Withdraw consent
• Object to or restrict processing
• Request a copy of your data (data portability)
To exercise your rights, email us at contact@roverflow.ai
8. International Users
Our services are operated from the United States. If you are accessing our services from outside the U.S., your data may be transferred to, stored, and processed in the U.S. or other countries with different data protection laws.
9. Children’s Privacy
Rover is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we’ll revise the “Effective Date” at the top of this page and notify users when required. Continued use of our services constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, contact us at:
contact@roverflow.ai
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